Built for insurance brokers

Give clients one place to manage their policies. Give your team back the hours.

insia helps brokers cut repetitive admin by giving clients a structured place to manage every policy, renewal, invoice, certificate and claim record.

Instead of calling your team for policy documents, certificates of currency, invoices, active cover details or renewal information, clients can access what they need in one place and request changes directly from the relevant policy — meaning fewer routine enquiries, cleaner client context, and more broker hours focused on advice, retention and growth.

250 hrs

saved per 1,000 policies annually

$8,000

admin cost recovered per 1,000 policies

8 cover types

structured and searchable

Consent-led

every client interaction documented

15 min per policy × 1,000 policies = 250 hrs. At $25–$32/hr that’s $6,250–$8,000/yr in recovered admin cost.

The real cost

The cost of managing without insia

Every 1,000 policies managed manually costs your brokerage up to $8,000 and 250 hours per year. insia gives that time back to your team.

Without insia

15 min per policy for doc chasing, emails & manual logging

× 1,000 policies

250 hours/year of admin time

lost to repetitive tasks

$6,250–$8,000/year in staff cost

at $25–$32/hr

Scattered client context

higher error risk at renewal

No audit trail for consent

compliance exposure

With insia

Client self-serves policy records

0 doc-chase calls

Structured records in broker hub

minutes to review, not hours

Admin time recovered

reinvested in advice & retention

Consent logged and revocable

documented for compliance

Renewal prep in one place

fewer missed renewals

The time problem

Renewal season is harder when client context is scattered.

Every week, brokerage staff answer the same requests: forward last year’s certificate, confirm the renewal date, resend the policy schedule. insia moves that context to the client — so your team spends less time on document retrieval and more time on conversations that matter.

Getting policy context

Before

Chase client by email for PDFs. Wait. Re-read attachments manually. Note what changed from last year.

After

Open broker hub: insurer, premium, renewal date, excess, documents — all structured beside each other, shared with consent.

Renewal review

Before

Client forwards last year's cert. You manually note changes. Repeat across every policy in the book.

After

Renewal changes sit side-by-side in insia. Client flags what they want reviewed. You respond to context, not documents.

Claims preparation

Before

Client calls mid-crisis with scattered photos, half a story, and no policy number to hand.

After

Claim record arrives in your broker hub: incident details, evidence, and the policy attached. Context first.

Client & broker workflow

One clear flow, built around consent.

Every step is explicit. Clients share what they want. You see what they share. Nothing more, nothing less.

  • 01

    Client adds their policies

    They upload documents, fill in details, and build a complete structured record for each policy — home, car, health, life, business. At their own pace. Broker benefit: You get an organized, searchable repository instead of scattered emails and PDFs.

    Client policy list
  • 02

    Client invites you

    Your client sends a consent-based broker invitation. You accept, and only see the policies they choose to share. The selected documents are organised beside a consent record for your review.

    Broker hub overview
  • 03

    You receive structured context

    No loose attachments or forwarded email chains. Your broker hub shows each shared policy with insurer, premium, renewal date, excess, and documents - ready to review in one organised workspace.

    Policy documents and broker actions
  • 04

    Renewal requests arrive in context

    When a client asks for renewal or quote support, the request is tied to their policy record. Broker, insurer or comparison-site quote details can be reviewed beside the relevant documents and dates.

    Broker quote review
  • 05

    Claim notes arrive with context

    Clients can capture incident details, evidence, and notes inside insia. The claim note can be shared into your hub with the relevant policy record attached, so your team has clearer context for follow-up.

    Claims records list
  • 06

    Client controls access

    The client can revoke your access at any time. Every sharing interaction is logged so consent is documented, revocable, and easier to evidence when your own compliance process needs it.

    Broker follow-up requests list

Claim Records & Accountability

Prepare claim records,

with clearer context.

When a client needs help after an incident, insia can keep their claim notes, evidence, policy record, and broker follow-ups in one place. It supports organisation and handoff; it does not assess, negotiate, approve, reject, settle, or provide claims advice.

Client captures the incident record

Your client can record incident details, date, location, and what occurred while the context is fresh.

Evidence arrives with context

Photos, receipts, invoices, police reports, and notes can sit beside the relevant policy record instead of being scattered across emails.

Policy context at a glance

The claim note can link to the relevant policy so cover wording, excesses, insurer details, and documents are easier to find.

Follow-up tracked

Status notes and broker follow-ups can be recorded with timestamps. insia does not assess, approve, reject, settle, or provide claims advice.

Claims records list

Client retention

Organised records make renewal conversations clearer.

When clients can see their policy records, renewal dates, and what changed, the broker conversation starts with shared context instead of scattered files.

Renewal confidence

Clients who know their renewal dates and can see factual changes can ask clearer questions before renewal.

Transparent access

Clients can see what you have access to and revoke it at any time. This visibility supports clearer consent records.

Proactive conversations

insia can show upcoming renewal dates so brokers and clients can prepare questions before deadlines arrive.

Organised client experience

A clearer record helps clients and brokers keep the conversation focused on the right policy details.

Policy vault

Every client policy — structured, searchable, and always current.

Reduce repeated requests for the same documents each renewal season. Their policy vault in insia becomes an organised reference point, while the original policy wording remains the source of truth.

Policy list

Policy list

Policy detail

Policy detail

Broker actions

Broker actions

Getting started

Up and running in four steps.

Step 01

Join the waitlist

Select 'Broker' when you join. We'll confirm your brokerage details and send your setup link when access opens.

Step 02

Set up your broker workspace

Create your broker profile, connect your brokerage, and customise how clients can find and connect with you.

Step 03

Invite your first clients

Share your insia broker link with clients. Or let them find you and send a consent invitation directly.

Step 04

Start with organised context

From day one, your broker hub shows structured policy records, upcoming renewals, and pending actions - all organised.

Ready to make renewals easier?

Join the waitlist as a broker. We'll notify you when your workspace is ready — and give you early access before the public launch.

insia is built for calm, human insurance administration.